Citizens Advice has produced a report based on the activity and user behaviour on their website. It looks at what advice people were searching for over a period of three months.
For instance, the most searched word on their website during March 2020 was ‘coronavirus’. In April it was ‘furlough’ and then in May it was ‘redundancy’.
You can read the report here
If you need help or advice please contact CA Wokingham http://citizensadvicewokingham.org.uk