Today (28 September) we announced that the national shortage of HGV drivers is impacting its waste collection contractor Veolia. We are working closely with Veolia to minimise disruption to collections as much as possible and are prioritising the collections of food waste, rubbish and recycling.
To help deliver these essential services, we have taken the difficult decision to suspend garden waste collections for four weeks from 4 October to 1 November. Paid subscriptions will be extended by four weeks from 1 May 2022 to make up for the missed collections.
Bulky waste collections will be paused for two weeks from 18 to 31 October. The online booking form has been temporarily suspended as all slots leading up to 18 October are already taken.
We are undertaking a range of measures to keep disruption to waste collection services to a minimum, including working with Veolia on their HGV driver training and recruitment programmes, incentive schemes for new hires and retention bonuses and lobbying the government to take steps to help resolve the national HGV driver shortage.
For more information, visit our news webpage.